To meet the needs and expectations of our customers and end-users of our products is our priority. Our teams in Slovenija, Switzerland and Germany are always just a call away to organize a delivery, service and to answer any of your questions.
At Novak M, we are aware that not even a high-quality product is enough by itself. Our services matter too. A delivery on time, a quick and professional service and a team always available for additional information are the three things we strive for.
Our companies in Slovenia, Germany and Switzerland as well as our partner across the world ensure a delivery to your premises and a qualified technical staff in case of technical problems. They have all participated a training course and they receive up-to-date technical information.
Before delivery, we give you a call to set the exact date and time that suits you. Our delivery guys will place the products into your premises. They will help removing the packaging and take it to disposal. They will log the product if necessary and explain how to use and handle it. Also, every product has a user manual enclosed.
In case of a technical failure, we will send our technicians as soon as possible. Contact us and we’ll arrange a suitable date for a service.
If you come up with a question regarding maintenance, cleaning or handling, our team will gladly help you.
No need for worries, Novak M team is always only a call away!
